Cerner Revenue Cycle Bot

Cerner Revenue Cycle Case Study

CampTek Software was recently contracted by a major healthcare system in Tennessee to identify and automate a Cerner Revenue Cycle Bot for Accounting activities utilizing Robotic Process Automation (RPA) on the UiPath platform. 

Challenge:  

Firstly, the company had full-time employees (FTEs) manually entering patient encounter data into the Cerner Revenue Cycle Accounting system. Secondly, the manual process encompassed roughly 3,500-4,100+ transactions/month with an average handling time of 1-2 minutes per manual transaction. In addition, they experienced a 30% error rate on the records that were manually inputted. 

Therefore, the company wanted to implement automation techniques to improve reliability, accuracy and performance of an existing manual accounting process. 

RPA Solution: 

By utilizing Robotic Process Automation (RPA), CampTek Software was able to automate the entire process. The timeline for process analysis, development, client acceptance and live production was a mere four weeks from start to finish. This automation ultimately saved an average of 32 hours/week and a total time of 252 hours for a two-month period. Moreover. this automated process has also significantly improved the accuracy of data entry resulting in a 2% business exception rate. Lastly, they’ve reported an improved satisfaction with the human workforce who can now focus on higher value tasks. 

The Cerner Revenue Cycle Bot in Action!

About CampTek Software

CampTek Software is a full life cycle RPA SaaS Provider on the UiPath platform. They have a well-seasoned team of RPA architects and Certified UiPath developers who have over 15 year developing and supporting RPA applications.

CampTek Software helps their RPA partners anywhere on their RPA journey with a methodology that includes analysis, development, acceptance and ongoing support of new and existing processes. For instance, CampTek Software has a cloud-based UiPath Orchestrator that it offers their RPA partners the ability to support their robots in a production environment.