Cerner Revenue Cycle Case Study

CampTek Software recently was contracted by a major healthcare system in Tennessee to identify and automate Cerner Revenue Cycle Accounting activities utilizing Robotic Process Automation (RPA) on the UiPath platform. 

Challenge:  

The company had full-time employees (FTEs) manually entering patient encounter data into the Cerner Revenue Cycle Accounting system. The manual process encompassed roughly 3,500-4,100+ transactions per month with an average handling time of 1-2 minutes per manual transaction. In addition, they experienced a 30% error rate on the records that were manually inputted. 

The company wanted to implement automation techniques to improve reliability, accuracy and performance of an existing manual accounting process. 

RPA Solution: 

By utilizing Robotic Process Automation (RPA), CampTek Software was able to automate the entire process.  The timeline for process analysis, development, client acceptance and finally live production was a mere four weeks from start to finish. This automation ultimately saved an average of 32 hours per week and a total time of 252 hours for a two-month period. This automated process has also significantly improved the accuracy of data entry resulting in a 2% business exception rate. Lastly, they’ve reported an improved satisfaction with the human workforce who can now focus on higher value tasks. 

The Cerner Revenue Cycle Bot in Action!!