Revenue Cycle Accounting Automation

Industries: Healthcare, Accounting
Systems: Cerner, any EMR

Challenge:

A major health system in the South East was looking for a Cerner Revenue Cycle Bot for Accounting activities utilizing Intelligent Automation on the UiPath platform. The company had full-time employees (FTEs) manually entering patient encounter data into the Cerner Revenue Cycle Accounting system. Secondly, the manual process encompassed roughly 3,500-4,100+ transactions/month with an average handling time of 1-2 minutes per manual transaction. In addition, they experienced a 30% error rate on the records that were manually inputted. Therefore, the company wanted to implement automation techniques to improve reliability, accuracy and performance of an existing manual accounting process.

Solution:

By utilizing Intelligent Automation, CampTek Software was able to automate the entire process. The timeline for process analysis, development, client acceptance and live production was a mere four weeks from start to finish. This automation ultimately saved an average of 32 hours/week and a total time of 252 hours for a two-month period. Moreover. this automated process has also significantly improved the accuracy of data entry resulting in a 2% business exception rate. Lastly, they’ve reported an improved satisfaction with the human workforce who can now focus on higher value tasks.