Goods Received Bot Case Study (Office Depot & Staples)

Real RPA Case Studies, Real Verifiable Solutions
Back to Case Studies

Basware and Goods Procurement

Industries: Retail, Supply Chain
Systems: Basware, Office Depot & Staples Supply Ordering Portals


Invoice processing & goods procurement with Basware. CampTekSoftware recently worked with a Basware client that was manually processing their invoices. Due to a lack of integration between the system that produces the invoice and the Basware system (where the data is ultimately stored), the process was tedious and error prone. Invoice processing is crucial to their operation, so it was problematic for the client to experience inaccurately captured data.

As part of their supply chain process, a Full Time Employee (FTE) had to manually pull purchase orders from Basware and then log into another disparate office supply ordering system (Office Depot, Staples) to search the order delivery status and then return updates back into Basware. The manual process had the FTE processing 439 invoices over a 13 week period with 4.5 minutes/invoice. It was a time consuming and error prone matching process.


CampTek Software worked with client to analyze and develop RPA workflows between Basware and the office supply ordering portal (Office Depot and Staples.) which addressed the company’s process inefficiencies and pain points. Camptek software built the RPA production solution on the UiPath platform. The bot is able to process the goods procurement workflow in 25 seconds versus the 5 minutes it took an FTE. The robot ultimately saved an average of 4 hours/ week or a total time of 52 hours/ 13 weeks. Moreover it reduced the amount of errors below 3%. It also afforded the FTEs more time to focus on higher-value activities.

About CampTek Software

CampTek Software is a Full-Life-Cycle RPA SaaS Provider. With industry experience developing and supporting RPA Applications since 2005, we have the expertise to support any Automation initiative you can think of. CampTek will be with you on every step of your RPA Journey. With our unique background, we are qualified to develop and support any RPA Process. We offer Advising Services, Host Support and Bot Support for all production processes. Our unique hosted model offers many powerful advantages including a shorter time to market, 24/7 support and overall lower cost of entry.

Ready to Schedule a Demo?

We’re ready to help you reach the best solution crafted for your company!
Schedule Demo