Intelligent Automation Products, Proven Outcomes
Claim Statusing Automation
Industries: Healthcare
Systems: Any EHR (ex. EPIC, ECW), Any payer portal (ex. Availity, UHC)
Challenge:
CampTek Software recently worked with a large healthcare provider with fifteen hospitals in the Mid-West. The goal was to alleviate their RCM staff of 1,000 FTE’s of having to perform manual processes. After a quick analysis it was determined that Claim Statusing was a process that could be automated.
As part of this daily process, Full Time Employee’s (FTEs) had to manually update Epic with claim status from Availity. The average number of claims was 54,000 per month.
Solution:
CampTek Software was able to analyze, design, build and place this bot into production within 4 weeks. The bot includes business rules and exception handling and reporting. The automated solution takes the manual process out of their hands so they can focus on other revenue cycle activities that before were not able to be addressed.
Savings:
The monthly hours saved: 2,652 or 25 FTE’s